RETURN AND REFUND POLICY  

At Inficent Digital Technologies Private Limited , we strive to provide high-quality accessories and a satisfying shopping experience for all our customers. However, we understand that sometimes a product may not meet your expectations. Our refund policy ensures a seamless process should you wish to return an item and request a refund. 
 

Eligibility for Refunds 
 

• Items are eligible for a refund if they are returned in new, unworn, and undamaged condition. 
• Refund requests must be initiated within 2 days from the date of delivery. 
• Proof of purchase is required for processing refunds, so please retain your receipt or order confirmation email. 

Non-Refundable Items 
 

• Gift cards, personalized items, and clearance items are not eligible for refunds. 
• Items damaged through normal wear and tear, accidental damage, or improper handling are also ineligible. 
   

Refund Process 
 

• To request a refund, please contact our Customer Service team at inficentdigitaltechnologiespvt@gmail.com or via our Contact Us page. 
• Once your return is received and inspected, we will send you an email notification to confirm receipt and the status of your refund. 
• Approved refunds will be processed to the original payment method within 5-7 business days. 
   

Shipping Fees 
 

• Original shipping charges are non-refundable. 
• Return shipping fees are the responsibility of the customer unless the item was incorrect or defective upon delivery. 
   

Refund Exceptions 
 

For refunds related to incorrect or defective items, please contact our Customer Service within 24 hours of delivery with details and images of the issue. We’ll work quickly to resolve the matter to your satisfaction. 
 

Contact Us 
 

If you have questions about our refund policy or need further assistance, please reach out to us at inficentdigitaltechnologiespvt@gmail.com.